You may return parts or request a replacement within 90 days of the purchase date with no penalty. We do not accept returns on anything marked CORE, Fuselages, or anything stating no returns accepted. We'll also pay the return shipping costs if the return is a result of our error (if you received an incorrect or defective item, etc.). If the return is past 90 days from the date the item was delivered, you may incur a restocking fee. Each return is handled on a case to case basis, and we do our best to be fair and reasonable people.
We do our best to test and inspect every single part, but sometimes we do not have the capability to test certain items or miss something in inspection. Our 90-day warranty/guarantee is in place to treat all customers fairly.
You should expect to receive your refund within a week of us receiving your package, however, in most cases you will receive a refund more quickly.
If you need to return an item or want a replacement, fill out this form with your order number and details about the product you would like to return, send us an email, or give us a call. We will respond quickly with instructions for how to return items from your order.